Privacy Policy

Last Updated: June 1, 2025

Mona Massage Spa ("we," "us," or "our") operates the website monamassage-spa.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website or submitting information through our contact form, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide to us when you contact us or submit a booking request through our website. This may include:

First and last name
Email address
Phone number
Preferred appointment date and time
Service you are interested in
Any additional details you include in your message

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit. This data is collected through standard web server logs and is used solely for website performance and security purposes.

2. How We Use Your Information

We use the information you provide to:

Respond to your inquiries and booking requests
Confirm and schedule your massage appointments
Communicate with you about your visit
Improve our services and website experience
Comply with applicable legal obligations

We will never use your information to send unsolicited marketing emails or promotional materials without your explicit consent.

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties. Your information stays with Mona Massage Spa and is used solely to serve you.

We may share your information only in the following limited circumstances:

Service providers: Trusted third-party services that help us operate our website (such as our web hosting provider), provided they agree to keep your information confidential.
Legal requirements: If required by law or in response to valid legal process, we may disclose your information to comply with applicable regulations or protect our rights.

4. Data Security

We take the security of your personal information seriously. Our website uses SSL encryption (HTTPS) to protect data transmitted between your browser and our server. Contact form submissions are sent securely via authenticated SMTP.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies

Our website may use basic cookies to enhance your browsing experience. Cookies are small text files placed on your device by your web browser. We do not use cookies to track personal information or display targeted advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites, including our social media pages on X (Twitter), TikTok, and Pinterest. These external sites have their own privacy policies, and we have no responsibility or liability for their content or practices. We encourage you to review the privacy policy of any site you visit.

Our website also embeds a Google Maps iframe to display our location. Google's use of data is governed by Google's Privacy Policy.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal information from our records
Withdraw consent to our use of your information at any time

To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.